Frequently Asked Questions
Find answers to common questions about our loan services, application process, and terms. Can't find what you're looking for? Contact us directly.
Loan Basics
Learn about loan amounts, terms, and rates
Application Process
How to apply and what to expect
Security & Privacy
How we protect your information
All Questions
You can borrow between R500 and R2,000, depending on your income and credit profile. Our loan calculator on the homepage can help you determine the right amount for your needs.
Most applications are reviewed within 24-48 hours. In many cases, you can receive approval on the same day if you submit your application early and provide all required documents.
You will need a copy of your South African ID, recent payslip (if employed), and bank statement from the last 3 months. All documents can be uploaded directly through our secure online application.
We offer flexible repayment terms from 6 days to 1 month. You can choose the term that best fits your budget and cash flow needs.
Our pricing includes interest, service fees, and insurance. All costs are transparent with no hidden charges. Use our calculator to see the exact total repayment amount for your loan.
Yes! You can pay off your loan early without any penalties. This can save you money on interest charges.
We understand that unexpected situations arise. Please contact us immediately if you anticipate missing a payment. We may be able to arrange an alternative payment plan.
Absolutely. We use bank-level encryption to protect your personal and financial information. We are fully POPIA compliant and never share your information with third parties without your consent.
Yes, we perform credit checks as part of our responsible lending practices. This helps us ensure that the loan is affordable for you and meets regulatory requirements.
Once approved, funds are deposited directly into your bank account, typically within 24-48 hours of approval.
Still Have Questions?
Can't find the answer you're looking for? Our friendly customer support team is here to help.